Terms & Conditions – Playful Paediatrics

Terms & Conditions – Playful Paediatrics

Last updated: 28th April 2026

1. Introduction

Welcome to Playful Paediatrics. By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

These Terms apply to all users of the website, including parents, caregivers, referrers, and other visitors.

2. About Us

Playful Paediatrics provides paediatric allied health services including speech pathology and related developmental supports. Services are delivered in clinic, via telehealth, and within community settings such as homes, schools, and other education environments.

3. Use of this Website

You agree to use this website in a way that is:

  • lawful

  • respectful

  • not misleading or harmful to others

You must not attempt to interfere with the website’s security, functionality, or content.

4. No Clinical Advice Through Website Content

Information provided on this website, including blog posts, downloadable resources, and general content, is for educational and informational purposes only.

It is not:

  • individual clinical advice

  • a diagnosis

  • a substitute for therapy or assessment

You should always seek personalised advice from a qualified health professional before making decisions about your child’s development or care.

5. Services and Appointments

Playful Paediatrics services are not booked through this website.

All appointments are arranged directly through our Client Care Team.

Services may include:

  • clinic-based therapy

  • telehealth sessions

  • outreach services (schools, homes, and community settings)

Engagement in services is subject to separate service agreements and our Attendance and Cancellation Policy.

6. Payments

Payments for services are made via:

  • in-clinic payment, or

  • electronic funds transfer (EFT) via invoice

Payment terms are outlined in individual invoices and/or service agreements.

7. Attendance and Cancellation Policy

All bookings are subject to the Playful Paediatrics Attendance and Cancellation Policy.

This policy outlines expectations regarding:

  • cancellations

  • missed appointments

  • late notice fees

  • rescheduling

A copy of this policy is provided during intake and/or upon request and forms part of our service agreement.

7. Attendance and Cancellation Policy

All bookings are subject to the Playful Paediatrics Attendance and Cancellation Policy.

This policy outlines expectations regarding:

  • cancellations

  • missed appointments

  • late notice fees

  • rescheduling

A copy of this policy is provided during intake and/or upon request and forms part of our service agreement.

8. Downloadable Resources

We provide free and paid downloadable resources to support families.

These resources:

  • are for personal, non-commercial use only

  • must not be copied, reproduced, or redistributed without permission

  • remain the intellectual property of Playful Paediatrics unless otherwise stated

9. Intellectual Property

All content on this website, including but not limited to:

  • text

  • graphics

  • logos

  • resources

  • downloads

  • branding

is owned by or licensed to Playful Paediatrics and is protected under Australian copyright law.

You must not reproduce or distribute any content without written permission.

10. Third-Party Platforms and Tools

We may use third-party platforms to support our services, including:

  • SPLOSE (practice management and client systems)

  • Google Forms (enquiries, intake, and communication)

  • external payment or communication tools as required

We are not responsible for the privacy practices or content of third-party websites or systems.

Use of these platforms is subject to their own terms and conditions.

11. External Links

Our website may include links to external websites, blogs, or resources.

These are provided for convenience only. We do not control, endorse, or take responsibility for external content.

12. Limitation of Liability

To the maximum extent permitted by law, Playful Paediatrics is not liable for any loss, damage, or harm arising from:

  • use of this website

  • reliance on website content

  • use of downloadable resources

  • reliance on general information provided online

Nothing in these Terms excludes rights under the Australian Consumer Law that cannot be excluded.

13. Health and Safety Disclaimer

Our website content is not a substitute for medical, psychological, or allied health assessment or treatment.

If you have concerns about your child’s development, health, or safety, please seek professional advice promptly.

In an emergency, contact emergency services.

14. Privacy

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and store personal information.

15. Changes to These Terms

15. Changes to These Terms

We may update these Terms from time to time. The most current version will always be available on our website.

Continued use of the website means you accept any updated Terms.

16. Governing Law

16. Governing Law

These Terms are governed by the laws of Queensland, Australia, and users submit to the jurisdiction of Queensland courts.

Follow us @playfulpaediatrics

Get in touch

Playful Paediatrics acknowledges the Traditional Owners of the lands on which we work and play - the Jagera people. We recognise their continuing connection with the land, waters and culture. We pay respects to Elders past and present.

Follow us @playfulpaediatrics

Get in touch

Playful Paediatrics acknowledges the Traditional Owners of the lands on which we work and play - the Jagera people. We recognise their continuing connection with the land, waters and culture. We pay respects to Elders past and present.

Follow us @playfulpaediatrics

Get in touch

Playful Paediatrics acknowledges the Traditional Owners of the lands on which we work and play - the Jagera people. We recognise their continuing connection with the land, waters and culture. We pay respects to Elders past and present.